Contact Us
Get in Touch
Welcome to Galenormire. We’re here to help with questions about our furniture, your orders, and your shopping experience.
Whether you’re exploring furniture for your living room, dining room, or bedroom, checking on an existing order, or looking for information about shipping, cancellations, returns, or refunds, you can contact our customer service team using the information below.
Contact Information
You can reach us through the following contact channels:
Website: galenormire.com
Email: assist@galenormire.com
Phone: +1 (341) 725-8163
Mailing Address: 27771 Vasona Ct, Hayward, CA 94544, United States
For questions about an existing order, please include relevant order details in your message when appropriate. This can help us identify the order related to your inquiry.
Customer Service Hours
Our customer service team is available during the following hours:
Monday–Friday: 9:00 AM–12:00 PM and 2:00 PM–6:00 PM
You may contact us by email or phone during these hours. Please note that our service hours are divided into morning and afternoon sessions.
Shipping Coverage
We offer shipping within the United States. If you have questions about shipping arrangements, estimated delivery times, or the status of an existing shipment, please contact our customer service team.
Shipping availability, order processing, transit estimates, and applicable conditions are explained in our Shipping Policy. Delivery estimates are not guarantees, and actual delivery timing may vary depending on the order and shipping circumstances.
How We Can Help
Our customer service team can assist with questions related to the following topics.
Product Inquiries
If you have questions about our living room furniture, dining room furniture, or bedroom furniture, please contact us with the product name or product page when available. Providing these details can help us understand which item you’re asking about.
Order Status and Order Questions
If you have questions about an existing order or need help understanding your order information, you can reach us by email or phone. Including relevant order details can help us identify the order associated with your inquiry.
Order Cancellation Requests
If you would like to cancel an order, please contact us as soon as possible. Whether a cancellation can be completed depends on the order’s processing and shipping status, applicable policy terms, and relevant legal requirements. Submitting a cancellation request does not, by itself, confirm that the cancellation has been approved.
For more information, please review our Order Cancellation Policy.
Shipping and Delivery Questions
If you have questions about shipping availability, estimated delivery times, shipment status, or a delivery delay, please contact our customer service team.
For information about order processing, shipping estimates, and how shipping issues are handled, please review our Shipping Policy.
Returns and Refunds
If you need information about return requests, refund procedures, or applicable return conditions, please contact us or review our Return and Refund Policy.
Return eligibility, shipping arrangements for returns, and refund processing depend on the applicable policy terms and legal requirements. Nothing in this Contact Us page limits any rights you may have under applicable law.
Contact Us for Assistance
If you have a question that is not addressed on this page, you’re welcome to contact us using the email address or phone number listed above.
Galenormire Customer Service
Email: assist@galenormire.com
Phone: +1 (341) 725-8163
Customer Service Hours: Monday–Friday, 9:00 AM–12:00 PM and 2:00 PM–6:00 PM
Thank you for your interest in our furniture. We welcome your questions about our products, orders, and shopping policies.